Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of Tirana Escape Room, a website operated by Tirana Escape Room (“we,” “us,” or “our”). By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms.

We provide information about our escape-room experiences, pricing, room descriptions, and booking information. The site includes a contact form where you can send us questions and lists our contact details.

2. Use of Our Service

You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:

  • Provide false or misleading personal information.
  • Attempt to interfere with the proper functioning of the website.
  • Reproduce, duplicate, copy, sell, or resell any portion of the website or its content without our prior written permission.

Our escape-room experiences are intended for entertainment purposes. We reserve the right to refuse service, cancel bookings, or terminate access to the website if we determine that a user has violated these Terms.

3. Booking and Cancellations

When you book an escape-room experience through our website or via third-party booking services, you must provide accurate and complete information. Bookings are subject to availability and may require prepayment or a deposit. Our booking process typically collects your name, email address, and other relevant information in order to reserve your slot.

If you need to cancel or reschedule a booking, please contact us at tiranaescaperoom@gmail.com or call us at +355 68 921 7955 as soon as possible. We strive to accommodate changes but cannot guarantee availability.

4. Intellectual Property

All content on the website— including text, images, logos, and graphics— is the property of Tirana Escape Room or is used with permission. Content may not be reproduced, distributed, or otherwise exploited without our written consent, except as permitted under applicable copyright law. User-submitted content, including reviews or feedback, remains the property of the user; however, by submitting content to our site, you grant us a non-exclusive, worldwide, royalty-free license to display and reproduce such content.

5. Limitation of Liability

We strive to ensure that the information on our site is accurate and up-to-date; however, we provide the site “as is” and make no warranties regarding its availability, accuracy, or completeness. You acknowledge that participation in escape-room experiences may involve physical and mental activity. To the extent permitted by law, Tirana Escape Room will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or participation in our experiences.

6. Governing Law

These Terms are governed by the laws of Albania. Any disputes arising from or relating to these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Albania.

7. Changes to the Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “effective date.” Your continued use of the website constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

8. Contact

If you have any questions about these Terms, please contact us at tiranaescaperoom@gmail.com or at our physical address: Rruga “Dervish Hatixhe,” Tirana, Albania.